David and Tammy Miller, owners of JBS Communications, Inc., an independent Florida telecom consulting company, with locations in Atlanta, Ga, Texas, and Colorado, are quick to brag about the fun they have with their customers and associates. As authorized sales representatives in the Small Business Services’ Distribution sales channel, they take pride in offering hands-on, personal service to their customers and are pleased to specialize in offering only BellSouth solutions.
JBS Communications, Inc., is one of 170 companies known as a Solution Partner partner in AT&T Authorized Agent program, which generates about 15 percent of Small Business Services’ (SBS’) annual new booked revenue and half of all reacquisitions of small business customers.
In today’s competitive telecom environment, these authorized sales representatives provide a face-to-face interaction for our customers, “feet on the street,” and a bigger presence for BellSouth in the marketplace.
“It’s impossible for AT&T to visit all of our small to mid market business customers exclusively through our internal sales channels,” . “These customers appreciate the opportunity to meet face to face with a representative who is well trained on our products and bundles and able to develop custom solutions to meet their needs.
”The sales representatives pair their business expertise with BellSouth’s network services to provide packaged solutions and personal attention to our customers. These authorized companies, that may already have working relationships with small businesses, include:
- telecom equipment sellers
- software vendors
- systems integrators
- consultants, and
- companies formed just to sell BellSouth products.
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